How Tecton Delivered 100% Accurate Board Reporting in 10% of the Time

About

Built by the creators of Uber’s Michelangelo, Tecton’s enterprise-ready feature store enables AI teams to seamlessly compute, manage, and retrieve data for generative AI and predictive ML applications. Since its founding in 2019, Tecton has partnered with industry leaders like Snowflake and Databricks and raised $160 million in funding.

Challenge

Tecton needed a quicker way to reconcile cross-functional performance data 

Thanks to a disruptive and democratic approach to ML, Tecton has enjoyed explosive growth from day one. But as the company scaled, Head of Business Operations Akash Bose realized Tecton needed a faster, more efficient approach to reporting on the company’s sales and financial performance.

Specifically, they needed an easier way to align cross-functional teams on key metrics for board updates. Since the BizOps, finance, and sales teams crunched their own numbers, Akash and other department heads spent hours scouring spreadsheets to resolve discrepancies.

For example, if there was a lag in updates on the latest deals closed, the finance team’s Annual Recurring Revenue (ARR) calculation would be off. Or, if sales used a cohort view to track Net Dollar Retention (NDR) and finance used Trailing Twelve Months (TTM), the figures would differ dramatically. 

But Tecton’s executive team wanted consistent, real-time reporting — and fast. So, Akash looked for a third-party solution that seamlessly integrated data from multiple sources to simplify metrics reporting.

After shopping a few different software solutions, he settled on SaaSGrid, a cutting-edge company he’d partnered with in the past. And, following a speedy onboarding, Tecton’s new executive dashboards were ready to go. 

Solution

Tecton centralizes reporting and aligns teams on key metrics with SaaSGrid

Akash and his extended team no longer spend their days hung up on data discrepancies. SaaSGrid’s user-friendly dashboard gives Tecton real-time, 360-degree access to a fully unified dataset.

SaaSGrid automatically pulls real-time data from CRMs, billing platforms, and spreadsheets, giving Tecton a single, reliable source of truth. Then, it translates the raw numbers into bespoke reports on cross-functional metrics — including all major growth metrics like Bookings, ARR, and MRR. Now, when they need to produce a report or access near real-time data, they can share it directly from SaaSGrid’s interface.

Better yet, Akash and other department heads don’t have to align on how to do the math. SaaSGrid standardizes calculations for every metric and makes the data view they’re looking at crystal clear. Tecton can also customize reports by their preferred settings and segments to reflect a specific use case or speak to a particular stakeholder.

While the high-level visibility and streamlined dashboarding have been game changers, Akash also appreciates the deeply iterative nature of the collaboration. “The SaaSGrid team is always asking for feedback,” he notes. “The product has improved over the course of our partnership because of how much they value our input. Now they’ve shipped new metrics reports, more integrations, and improved UI and charging capabilities.”